Return and Refund Policy for VeiloDonations

At VeiloDonations, we are dedicated to transparency and accountability in our operations. Please read our Return and Refund Policy carefully to understand how your donation is handled.

  1. Donations Are Non-Refundable:
    Due to the nature of charitable donations, once a donation is made, it is typically non-refundable. All donations go directly toward our mission of rescuing and rehabilitating stray dogs.
  2. Errors in Donation Amounts:
    If you made an error in your donation amount or have concerns about a transaction, please contact us within 24 hours at support@veilodonations.com, and we will review the matter to see if an exception is possible.
  3. Fraudulent Transactions:
    If a donation was made fraudulently or without authorization, please reach out to us as soon as possible. We take fraud seriously and will work with you to address any issues.

For more information, please contact us at support@veilodonations.com.